Friday, August 10

An Information "Lock Down" Doesn't Serve the Public Interest

City Manager Rich Rising some time ago ordered all City staff not to have any direct contact with Councilors. Any contact must be approved by him. He says that is his way of making sure Councilors are well served. We say it is his way of controlling government. We’re told that we’re not allowed to have direct access to any department heads because that would be "micro-managing" and we’re certainly not supposed to solicit input from the so-called “rank and file” city employees. Other communities have a ‘Personnel’ or ‘Employee Relations’ committee where union reps. and others can offer candid assessments of city policies directly to council members, but no such luck here in Geneva. This is what we call the “information lock down.”

So as we grapple with issues of youth violence in Geneva, and proposals for a gun amnesty program and a “curfew” (see our post from May on that issue), we must rely on a third hand report from the police department (the Council hears what the City Manager says the Chief reported that the officers and command staff shared). Sound convoluted? We think so, too.

And it’s totally inefficient. A question is raised months ago: What can we do to curb youth violence, vandalism, and other issues in the community? Granted, there’s no easy answer, it’s a complex problem. But it seems like the first thing you need to know in order to answer it is: What do the police officers think? These are the people dealing with the issue day in and day out. Don’t you think they have some ideas?

You might think we could just break “the rules” and go out and talk to the guys directly. Well, the last time Councilor Augustine had a candid conversation with a DPW employee about an idea for improving the department, the city administration tried to get her to reveal the identity of that person so that he could be fired for insubordination. Don’t worry, Augustine didn’t spill the beans. But we don’t want our police officers to suffer the same Grand Inquisition.

Maybe we could speak to them ‘unofficially’, like if we all happen to be in the same place at the same time and the topic happens to come up? That’s not useful either because we still can’t tell council what we’ve learned without revealing that the guys talked or having the majority of council accuse us of making it up. If they don’t believe us when we discuss studies showing the negative impact of high property taxes (and they don’t believe it) then how can we expect them to believe a report from us about what the police officers want done?

Instead, we’re expected to make decisions based on a set of facts that have been filtered through many channels. Here’s an example. Last year, a woman living on East North Street approached council asking us to take action regarding “gang activity” in her neighborhood. Councilor Capraro asked, at that meeting, to get a report from the police department about levels of “gang activity” in that part of the city and the city as a whole. We received a short memo. from the Chief of Police stating that there are no gangs in Geneva. Period. But we still have questions about that. Did he mean that we don’t have nationally-recognized gangs? Does he mean that we don’t have gangs that are specifically organized to commit crimes? What exactly counts as a ‘gang’? And how should we describe what’s going on in some of Geneva’s neighborhoods?

We need to hear directly from the officers that are on the streets and in the schools about what they’re seeing. We know that there has been an issue with making sure the department is fully staffed, but if we assume that’s being resolved (as we’re told that it will be), what other strategies would they suggest to deal with the problems of drugs and violence? What are their thoughts on the ‘curfew’, gun amnesty, or other efforts to promote parental responsibility?

All in all, we believe that Geneva is a great city, a safe city. But some of our residents have a much different experience. If there’s a way that City Council can make a change for the better, then we must act. But we can’t pull answers out of thin air.

2 comments:

Tom Marsh said...

The City Manager of any city is more or less the CEO of a large corporation. I can understand that any CEO would not want the Board of Directors going to Department heads or to the production line to check on things. When you throw in a para military component(police/fire) that required a chain of command, things get more complicated.

Union reps are concerned with wages, safety and job security. The actual running of a department is not a part of their job, nor should it be. The problem with a Personnel/Human Resource Committee on the Council is that witnesses would still be under the eye of the administration, so would be subject to retaliation.

So, what to do?

One thing that could be done is establish the office of Ombudsman for the City. The very nature of that office would keep any information, and its source, confidential. That office would be able to look into problems, with out the usual political overtones. Hopefully.

A second possible solution would be for the Council as such or individual members could establish "dead drop" e-mail accounts to get this information. Questions could then be asked. There would be a lot of chaff with the wheat, but problems would bubble up.

In the end, the basic problem is that there is friction on the Council and with the City Manager. For any group to work together and reach a common goal there has to be at least a mutual respect and hopefully trust. The Mayor, the City Manager, and the Council all have to realize that they all want the same thing, a better Geneva. Achieving this means that private agendas and individual egos will have to take a back seat to the primary goals of a better, safer and well run community.

Capraro and Augustine said...

Back in June, when we were undertaking the city manager's performance evaluation (that the Mayor has yet to finish) we used the very CEO/Board of Directors analogy that you mentioned. However, the analogy only goes so far. While the City Manager and the CEO have some aspects in common, such as they are both in charge of large, complex organizations, there are some significant differences.

Corporations are accountable to stock holders who are interested in a return on their investments. The government of the City of Geneva exists for the public purpose and the common good and is accountable to the citizens of the City. Voters elect Council to oversee the City but councilors are part time, so the Council hires a manager to administrate the policies Council establishes. Council legislates, and in order to legislate, we need direct access to information, not just the information that's been filtered by the City Manager. Imagine if the U.S. Congress relied solely on President Bush for the information it receives when they are making federal law! Again, it's not a direct parallel, but you get the idea.

And we don't necessarily agree with your assessment of the role of the police officers' union president. Sure, he has to handle issues related to wages and scheduling, but much of the police department's working conditions are directly related to the policies council sets. So participating in that discussion is not outside of the scope of the president's responsibility, and we believe the union should, therefore, be included in the discussion. When committees in State government have hearings on legislation, union representatives are often the first to offer testimony. Why shouldn't the police union offer ideas and feedback with regard to the youth violence issue?

But we wholeheartedly support your idea of an ombudsman. It would be a non-political way of collecting and disseminating information that council needs, whether the issue is related to the budget, inter-municipal cooperation, or specific departmental policies. We will pursue this idea because what we want is for the city to be a great place to live and work. This means that communication must be honest and ongoing, trust must be earned and maintained, and back room deals must not be tolerated.

Council should have an agenda, collectively, to serve our constituents to the best of our abilities, and that 'agenda' should be reflected in everything that we do and say. Instead, we see actions that undermine trust, preferential treatment between certain councilors and certain staff members, we are witnessing the privatization of our city government! And hence, the blog.

We know that people don't always agree with our opinions, but at least we are not hiding, saying one thing in public and another in private. It's all here, out in the sunshine for public inspection. We hope that people will start demanding the same from the council majority.